Step 2 of 8The referral and the wait

Referral and waiting well.

How referral works under the changing system, what bridging prescriptions and shared care are in plain terms, and a structured way to use the wait without putting your life on hold.

Team talk

A long wait isn't an empty wait.

The current waiting times are real and frustrating. They are also moving, the system is being restructured. This step explains where you are, what is changing, and what you can usefully do in the meantime, without pretending the wait isn't a problem.

Option talk

How a referral works.

For NHS gender services in England, the route is moving to GP referral only. Self-referral, which used to be available at several clinics, is being phased out. A useful referral letter from your GP usually includes a basic gender history, any relevant physical and mental health background, and a clear request for assessment at a Gender Identity Clinic.

If your GP is hesitant, "advice and guidance" routes, where the GP can ask a specialist a question before referring, are increasingly available. You can also ask politely about the practice's experience and, if needed, request to see a different GP at the same practice.

Once a referral is accepted, you join the waiting list. Where you are in the queue depends on when your referral was received and which clinic it went to. A single national waiting list is being introduced, which should make movement between clinics more transparent.

Option talk

Bridging prescriptions and shared care, plainly.

A bridging prescription is a short-term prescription, usually from a GP, intended to reduce harm for someone who is already self-medicating with hormones obtained outside the NHS, while they wait for specialist assessment. It is not a routine starting prescription. The General Medical Council describes it as a holding and harm-reduction approach. Whether your own GP can or will offer one is a clinical decision they make individually; provision varies a lot across the country.

Shared care is an arrangement where a specialist clinic recommends a treatment, and your GP takes over the day-to-day prescribing and monitoring. It is a voluntary agreement, GPs are not obliged to enter into one, and a small but real proportion decline. If shared care is declined, the specialist clinic should continue to prescribe.

An honest note. Bridging prescriptions and shared care are both contested areas with significant local variation (a "postcode lottery"). gendr does not advise you to ask for either, or not to. It explains what they are so you can have a clear conversation with your own clinical team.

Option talk

A "waiting well" menu.

Each of these is an option, not a requirement. Pick what fits your life and your energy right now.

Physical

Look after the body that's here.

  • A general health check with your GP (BP, bloods, mood) gives any future treatment a clean baseline.
  • Smoking cessation and steady-state weight matter if surgery is on the horizon.
  • Movement you enjoy, not a regime.

Mental health

A steady support around you.

  • Talking therapy, through your GP, an NHS Talking Therapies service, or a trans-affirming private therapist.
  • Peer support, local groups, online communities, or a trusted friend.
  • Crisis routes saved in your phone before you need them.

Information

Build what you know.

  • Work through gendr at the pace that suits you.
  • Read NHS, Royal College and clinic-published information, the Resources page lists these.
  • Note your own questions as they come up; they get less daunting on the page.

Life

Don't put your life on hold.

  • Most of life, relationships, work, study, joy, isn't on hold while you wait.
  • Social steps (step 4) are available whenever you want them.
  • It's allowed to have months where you don't think about any of this.

Decision talk

What might help you in the next month?

Pick anything from the menu above, or add your own. This is just for you.

Your words

One small, doable thing I'd like to try in the next four weeks: